Cultural Awareness Training
Background
Cultural awareness is a key component of successful organisation and team working in the modern public and private sector. There is not only compelling evidence that shows the need to harness diversity in order to achieve the most effective performance; there is also a need for the organisation to be compliant with law in this area.
Dilys Jones Associates Ltd hold workshops utilising cases and scenarios specific to your organisation to achieve a number of objectives:
- How to identify and understand cultural difference and its characteristics
- Achieve an understanding of the evidence base for using this approach and the considerable benefits
- Understand the legal framework and its impact on day to day practice and behaviour in the workplace
- Identify your own strengths and development areas; learn how to demonstrably value the perspectives of others
- Identify how to work together, communicate effectively and manage difficult situations to achieve a “win win” situation
Who should attend?
Our workshops are tailored to suit organisational needs; we provide training in this area for all groups within organisations: including those who develop polices on cultural awareness, those who have a responsibility for implementing it, and for all groups of employees. Our trainers and facilitators are all experienced in this area and well grounded in the law, best practice and managing challenging situations in the workplace.
The Programme
The day-long programme (9.30-4.00pm) covers the following:
- Introduction and welcome
- Succeeding with Cultural Awareness
- The Evidence Base
- The Legal Framework
- Best Practice
- Assessing your own values, strengths and development areas
- How to find about other cultures
- Adopting new behaviours
- Working effectively together
- Effective communication
- Harnessing diversity and taking objectives forward
- Managing challenging behaviours
- Plenary
- Personal action plan
What We Provide
- Open Courses
- Bespoke Training Solutions
- One to One Coaching
- Distance Learning - "Desktop Drivers E-Learning"
- Internal Review
Our Approach
We use a dynamic and innovative approach which includes:
- Small group work and individual work
- Tasks and activities
- Constructive feedback
- Cases and scenarios (tailor made for bespoke events)
- Interactive discussion
- Talks and handouts
- CD Roms to support the course and take back to the workplace
- One month's support post event
For further information please e-mail louise@dilysjones.co.uk or telephone 01344 636388