Communication
Communication is an essential skill for clinicians, trainers and managers. It can be verbal and non-verbal, it plays a major part in most work activities and the way that we communicate has a considerable impact on all those with whom we interact in the workplace.
Our training solutions look at how we communicate, at verbal and non-verbal communication and how we can communicate effectively.
Objectives
At the end of the training, delegates will:
- Understand the principles behind effective communication
- Understand the barriers to effective communication and overcoming them
- Have created a personal action plan and coping strategies for effective communication
The training will cover the skills required for effective communication, identifying the impact that your communication style has on others, developing yourself as an effective communicator, understanding different communication approaches and when to use them, and learning how to use communication. It will include being approachable, active listening, sharing information, managing communication in meetings and facilitating others in communication.
What We Provide
- Open Courses
- Bespoke Training Solutions
- One to One Coaching
- Distance Learning - "Desktop Drivers E-Learning"
- Internal Review
Who should attend?
This training will be relevant to all those who would like the opportunity to review their communication skills in the workplace and who would like to learn about best practice in this area.
Our Approach
We use a dynamic and innovative approach which includes:
- Small group work and individual work
- Tasks and activities
- Constructive feedback
- Cases and scenarios
- Interactive discussion
- Talks and handouts
- Supportive Learning CD ROM
- One month support post event
For further information please e-mail louise@dilysjones.co.uk or telephone 01344 636388