Bespoke Training Solutions

Our Approach

We aim to provide training in an atmosphere which is conducive to learning and development. We use a mixture of approaches and we aim to make the sessions interesting, fun and useful to the organisation as well as the individual. Learning can be taken back to the workplace and particularly with bespoke courses we can link the workshop material to organisation policies, procedures and material during the day. In each case, we can specify the central importance of this as an objective and a workshop element at the end of the day will prepare delegates to go back to the workplace and update documents and procedures. We would also have a pre-workshop discussion with you on these issues.  All of our courses are equal opportunities based, fully compliant with legal requirements and all of our trainers are fully trained, qualified and experienced in the areas in which they lead sessions. We have professional indemnity insurance and public liability insurance.

Materials Used & What's Included

1.      Pre-Course Assignment by e-mail 

2.      Interactive sessions

3.      Power Points

4.      Q and A

5.      Organisation-specific cases and senarios

6.      Updates from the Information Commissioner re Decision Notices and Best Practice Guidance

7.      Discussion

8.      Action-orientated tasks

9.      Action plans

10.   Certificate of Attendance

11.   One month post email / telephone support 

Evaluation

We fully evaluate all of our courses and we can either use your own evaluation forms or our own. We are happy to evaluate against your objectives which we can agree in advance.

Proven Track Record

We have considerable experience and a proven track record in the following areas:

• Freedom of Information, Data Protection, Environmental Information Regulations & Re-Use of Public Sector Information Regulations
• All aspects of Information Governance
• Data Sharing 
• Executive coaching for high flyers, poor performers and for acquiring new skills
• Executive and life coaching
• Training in the emotional competencies
• Appraiser and appraisee training
• Anger and stress management
• Selection and interview skills
• Leadership development
• Strategic skill development
• Equal opportunities and diversity
• Managing bullying and harassment, conflict resolution
• Employment law
• Age discrimination law

We provide these services for organisations, teams and individuals.  We offer a service which is tailored to meet your needs and have a range of innovative approaches which people enjoy using.

Latest Feedback from our Bespoke Events

Please see the following feedback that we received from running a series of workshops in Wales during May and June 2006 on Clinicians and Confidentiality

Please see feedback from carrying out Caldicott Guardian Training in Primary Care in September 2006

Please click here to see a list of our current and past clients

What Bespoke Packages we have Delivered Before

Information Governance & Access to Information

• All aspects of Information Governance

• Risk assessments

• Awareness Raising Sessions for Mult-Disciplinary Staff

• Board Briefings

• An Introduction to FOI & All Associated Legistation (including EIR/DPA & PSI)

• Working with the Exemptions

• Writing for Disclosure

• Records & Information Management Core Competencies

• Interface between DPA and FOI

• Caldicott Guardian Training

• Independent Practitioners & Practice Managers Awareness Training

• Coaching & Mentoring for front-line FOI Practitioners

• Clincians & Confidentiality

• Dealing with the Press

• Essential Update Days - What's new (Decision Notices analysis etc)

• FOI and Recording Information

• FOI:  A Day for Lawyers

• Induction Days

• FOI in Local Government

• FOI & PSI Regulations

• Training for Trainers

• FOI in Education

• Sharing of Information - Patient Records

• Access to Information:  Procurement Update

• Exemptions & Exceptions Update

Business & Development Skills 

• Communication

• Worklife-Balance

• Emotional Intelligence

• Decision-Making

• Relationships

• Anger Management

• Relationships in the Workplace:  Managing a Difficult Situation

• Stress Management

• Coaching & Mentoring Skills

• Appraisal & Appraisee Training

• Age Discrimination

For our extensive range of bespoke training solutions please see click here 

Or alternatively email katie@dilysjones.co.uk for further information. 

If you would prefer to talk through your training needs please contact Katie Fairman on 01753 621961 / 01252 876149