Social Care & Confidentiality
The sharing of information and service user records are both important areas in social work practice. There have been a number of developments which impact on practice in these areas. Access to information laws, in particular, have resulted in patients being able to access more information about their social care, as well as other corporate information than previously. More service users are accessing information about their care and treatment under the subject access provisions of the Data Protection Act 1998. New developments in electronic records are also having an impact.
Useful Resources
Caldicott Guardians
Caldicott Guardians are senior staff in social services and the NHS appointed to protect service user and patient information. There is a manual for Caldicott Guardians on the Department of Health web site
There are now a number of resources available for Caldicott Guardians on the Connecting for Health web site, including job descriptions, a newsletter and a new Caldicott Guardian Manual.
New Caldicott Guardian Manual
http://www.connectingforhealth.nhs.uk/infogov/resources/new_guidance/
Job Descriptions, E-bulletin
- There is now more information available on job descriptions for Caldicott Guardians in NHS Trusts and Social Care. Visit:
- There is information about the Caldicott Guardian Council. Visit:
Social Care
For further information on “Implementing the Caldicott Standard into Social Care” and appointment of "Caldicott Guardians" visit:
Data Protection Act 1998
The Information Commissioner, Richard Thomas, has emphasised in his Annual Report the importance of protecting personal data. The Data Protection Act 1998 contains within it provision for the “processing” or management of personal data and how subjects of the data can access it.
For further details of the Act, visit:
The Information Commissioner has also released the following document entitled "Share Data Properly or Risk Losing Public Confidence"
What We Provide
- Open Courses
- Bespoke Training Solutions
- One to One Coaching
- Distance Learning - "Desktop Drivers E-Learning"
Our Approach
We use a dynamic and innovative approach which includes:
- Small group work and individual work
- Tasks and activities
- Constructive feedback
- Cases and scenarios
- Interactive discussion
- Talks and handouts
- CD Roms to support the course and take back to the workplace
- One month's support post event
Do you need to disseminate issues relating to confidentiality to your colleagues – if so the following may be of interest:
To view the objectives behind these two courses please click here
Also of interest
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